Testimonials

We just wanted to say a huge thank you for everything you did to make our honeymoon so wonderful and memorable. Our 7 day Hawaiian cruise with NCL was even more amazing than we had imagined. More than anything, we have to thank you for highly advising us to upgrade to a 'Balcony' Stateroom. You were right, it was definitely worth it. We got to sit on our balcony and enjoy the most beautiful scenery of the Hawaiian Islands...... wow, we were lost for words. We would have kicked ourselves if we hadn't have taken your advice. Once again, thank you for your time and efforts and for your knowledge in helping us create the most perfect honeymoon ever! We will highly recommend you to anyone who is looking for a 'stress free' experience.

Rainbow Travel booked me a flight to Algeria from Vancouver, they were diligent to ask me if I had all the correct documentation and Visa and explained to me all the relevant rules and regulations regarding the flight ticket. Due to circumstances beyond my control I found that I had to immediately return to Vancouver earlier than planned and sent a desperate email to Rainbow Travel from Algeria pleading for help to get me back. They responded immediately and spent many hours liaising with my contact in Algeria and the airlines to get me back home on the next available flight. I recently arrived safely back in Vancouver thanks to Rainbow Travel and I am booking my next trip with Rainbow Travel. It’s so comforting to know that with all the hype about online bookings and by passing the travel agent I still have the crew at Rainbow Travel to find me the best deals and more importantly to rescue me and provide the after sales service. I wouldn’t hesitate to recommend Rainbow Travel.

Nigel is a breath of fresh air with attention to all details of your travel arrangements and needs. A dedicated professional that truly loves his work. He will not only meet all your needs but exceed your expectations. Thank You! April 11, 2013, Phil was Nigel's client

​ I would just like to say I have recently returned from an amazing cruising adventure around the Mediterranean with Atlantis Events visiting Italy, Greece and Egypt. Rainbow Travel put the trip together for me and arranged my flights to Rome, overnight hotel accommodation, transfers to the ship and medical insurance. There were a lot of arrangements to be made and Nigel and Thant helped me by making suggestions on how to get the best value including a cabin upgrade and make everything run smoothly. I was very pleased with Rainbow Travel and would not hesitate to recommend them for these kind of intricate travel arrangements. ​

On November 24, my 20 year old son Connor flew to Southeast Asia where he’s spending the next four months travelling for the first time on his own returning March 11st. Needless to say, as his mother I was worried. However, at BNI Grand Fortune City we are truly fortunate to have Nigel Jacobson and Rainbow Travel helping us all with our travel arrangements, and I can’t thank Nigel enough for all his wonderful support. It began when Connor started looking on-line for the cheapest flight he could find. Connor was so sure this was the best price possible and being 20 years old, he was reluctant to ask for help, but I encouraged him to talk to Nigel and Rainbow Travel’s expert in Southeast Asia, Thant. Sure enough, Rainbow Travel was able to find a better priced ticket, took care of Connor’s passport requirements and gave Connor important travel tips. Each week since Connor’s been travelling, first to Bangkok, then Phuket and Singapore, Nigel has made a point of asking how Connor’s trip is going and Nigel always reassures me for those in-between times when we may miss a few days hearing from Connor. During our BNI meetings we often hear Nigel giving us updates on travel advisories (“London is dealing with a snowstorm” or “The Panama Canal is closed”) and I take huge comfort in knowing that Nigel is keeping an eye on Southeast Asia and my son Connor. This insight is invaluable, especially when we have loved ones travelling. Thank you so much Nigel, we are very fortunate to have you looking out for us all. I highly recommend Nigel Jacobson and Rainbow Travel. They truly are…Small enough to care, Big enough to make it happen! Sincerely, Cynthia Roney Certified Executive Coach & Business Consultant Executive Passage

​ Headed to Atlanta, Georgia to see a potential GF, and had everything booked. However, there were issues with my passport and had to rearrange my flight. With the help of Rainbow Travel, they helped me to rearrange my flight and was on my flight. Will I book with them again? Definitely. Albert

Last summer when my sister announced that she had booked her flight to Manila with Rainbow Travel agency, I was not very enthusiastic. I told her I had wanted to arrange my daughter's and my flights through another agency (one that has several branches around the city). Despite my reservations, I acquiesced to my sister's request to go to Rainbow Travel. (She said a Rainbow staff member named Thant had helped her and she was pleased with the service.) So I called Rainbow Travel and spoke to Mr Thant. I am writing to you to tell you that I am so happy that my sister told me about you! I also want to thank you for the excellent way Mr. Thant looked after my travel needs. I was very impressed with the way he was patient in answering my questions. He was generous with his time whenever I had occasion or need to call him to clarify details about my trip. He never sounded hurried or harried. He was generous with his expertise and offered me suggestions when I asked for them. Mr Thant always made me feel like a special client. And the best part was when I had to call and email him when I was already in Manila and wanted to make new arrangements regarding my sister's flight before the new year. Mr. Thant gave me his usual impeccable service - helpful, generous and prompt. So thank you, Mr. Thant! I am so glad you are there at Rainbow Travel. You can be sure to see me again! Happy New Year to you! Take care, bee

"Nigel, is a breath of fresh air with attention to all details of your travel arrangements and needs. A dedicated professional that truly loves his work. He will not only meet all your needs but exceed your expectations. Thank You!" April 11, 2013 Phil